A few words of advice before you buy your ticket
For the Cathedral
Admission to the Cathedral is with free pass. If you buy any ticket you get a free pass to visit the Cathedral, not subjected to a fixed time. The fixed time free passes for visiting just the Cathedral are limited in number and available exclusively from the ticket offices on the site.
The Cathedral is a place of worship and prayer. Visitors are asked to dress and behave appropriately, respecting both the place and people. Explanations to groups of 6 or more visitors can be made only with radioguides, out of respect for the silence required by the sacred place. During masses and special ceremonies: visitors have access to a limited area, cameras can not be used, guides and escorts can not give explanations.
For the Tower
Reduced-price tickets are not available.
Admission is free only for disabled visitors with their adult helper, upon presentation of suitable certification (Italian or English) to the cashier. On the site only. Due to the fixed quota and considerable influx of visitors, availability is limited to the time slots before 10:00 and after 19:00. Please contact us by email at least 3 days in advance and modalities to carry out the free visit will be communicated.
For safety reasons, children who will not have turned 8 by the end of this year are not permitted to enter. Under 18s must be accompanied by an adult. ID may be requested to certify the age.
The ticket is valid on the day and at the time specified. Please check the time of your visit, if you are late you will not be allowed in and you will not be refunded. Hand bags/bags/luggage must be left at the cloakroom before the visit and picked up at the end of the visit.
The visit takes about 30 minutes. The climb is on foot and there are 251 steps.
The staff will welcome the visitors with a brief description of the history of the Tower.
The visit is not recommended for people with cardiovascular and muscular disorders.
The floor is uneven and slippery.
For the (Baptistery), Camposanto, Sinopie Museum, Opera del Duomo Museum, (Temporary exhibition)
The ticket is valid from the chosen date (not before) for 1 year, if open and during the opening time.
Free admission without ticket only for disabled visitors with their helper and for visitors under the age of 11 if accompanied by an adult. Valid ID or proof of entitlement required (Italian or English).
Reduced-price tickets are available only for school groups of a minimum of 10 students if accompanied by an adult, upon presentation of a list of attendees (Italian or English) on headed notepaper from the school. Please contact the cashier for details. Tickets for school groups can also be purchased online through the Area reserved for Agencies and Schools
Audioguide for visits to the Opera del Duomo Museum.
Tickets can be purchased online, at the on-site ticket offices or at the Museum. The sanitised device with disposable earphone can be collected at the entrance of the museum by handing over the ticket and document. The service is only available during the opening hours of the museum. 90 minutes of audio, 55 listening points, 5 languages available (Italian, English, French, German and Spanish). 26 rooms to discover sculptures, sacred vestments, inlays, liturgical furnishings and other authentic works from the Piazza del Duomo.Collect it at the entrance of the museum. You will need to show your ticket and your ID/Passport. A user-friendly, innovative device for your visit to the Opera del Duomo Museum. You can customise the itinerary. The service is available only during opening hours of the museum. 90 minutes of audio, 55 listening points, 5 languages available (Italian, English, French, German, Spanish). 26 rooms to discover sculptures, sacred vestments, inlays, liturgical furnishings and other authentic works from the Piazza del Duomo.
For your safety
The Opera della Primaziale Pisana is strictly applying the security measures decided by the Italian authorities to ensure the safety of our visitors.
Visitors are asked to comply with the government measures to contain the spread of covid-19.
Large luggages and suitcases are not allowed. Only small bags or backpacks will be accepted, with a max size of 20x30x38 cm and no weight restriction.
For those who are visiting the Tower: Hand bags/bags/luggage must be left at the cloakroom before the visit and picked up at the end of the visit. Visitors are subject to the screening of a hand-held metal detector at the entrance. The device will not affect the operation of pacemakers and defibrillators.
You cannot enter the monuments of Piazza del Duomo with any dog (of any size and in any way), unless it is a certificated guide dog, which is accompanying persons with disabilities.
Please accept our apologies for the inconvenience and delay which may be caused by the extra security checks at the entrance.
The tickets can be purchased online starting from 20 days (GMT) prior to the date of the visit until the day of the visit (GMT), subject to availability. Payment may be made only by debit/credit card (VISA, MASTERCARD) and the euro is the only currency accepted. Credit card details are transmitted securely via the AXERVE payment circuit. We charge only on the day of the visit if you don’t cancel before. You will receive a confirmation email with your e-ticket as PDF attachment. If you will not please check your Junk e-mail folder or contact us. Customers who have AT&T account do not receive our e-mails, please use a secondary address.
The Opera della Primaziale Pisana is responsible solely for the price of the tickets purchased from its official site, from authorised accommodation facilities, agencies and guides, or from ticket offices on site. In the event that the admission ticket has been purchased by an entity other than those indicated above or if the admission ticket has been lost, stolen, duplicated or altered, the bearer of the admission ticket may not be authorised by the organiser to enter the chosen place or may be obliged to leave it. In order to make the purchase, it is necessary to be at least 18 years of age. Each ticket gives the right to visit the buildings and museums only on the day and at the time specified. The Opera della Primaziale Pisana, as a non profit organisation, cannot issue invoices or other tax documents like bills relating to the purchase of entrance tickets to the monuments, the ticket is VAT-free and in itself represents a receipt, as it shows the amount paid and the details of the order.
Change and cancellation Policy
The order can be entirely cancelled or modified in the time of the visit to the Tower, until the day (24:00 GMT) prior to the date of the visit.
Warning! If the purchase is made on the day of the visit, you can only entirely cancel the order within 1 hour of the transaction.
Thank you for your contribution. The money raised from the purchase of tickets allows us to pass on to future generations the legacy that we in turn have inherited. All revenues will go towards the preservation, protection and maintenance of the Piazza del Duomo.