Info – Purchase conditions

Purchase conditions

Payment may be made only by debit/credit card (VISA, MASTERCARD) and the euro is the only currency accepted. Credit card details are transmitted securely via the Banca Sella SpA payment circuit. We charge only on the day of the visit if you don’t cancel before, that is because our Change and Cancellation Policy that is available until the day before the date of the visit; sometime the charge is pendent though, it could depend on your bank policy. You will receive automatically a confirmation email with the e-ticket attached. If you will not please check your Junk e-mail folder just in case the email got delivered there instead of your inbox, if so please select the message and click Not Junk, which will allow future messages to get through. By the way you may check your order anytime through PRINT/EDIT/CANCEL section. Each ticket gives the right to visit the buildings and museums only on the day and at the time specified. Remember to check the time. If you are late for any reason you will not be allowed in and you will not be refunded. The Opera della Primaziale Pisana is responsible solely for the price of the tickets purchased from its official site, from authorised accommodation facilities, agencies and guides, or from ticket offices on site. In the event that the admission ticket has been purchased by an entity other than those indicated above or if the admission ticket has been lost, stolen or duplicated, the bearer of the admission ticket may not be authorised by the organiser to enter the chosen place or may be obliged to leave it. In order to make the purchase, it is necessary to be at least 18 years of age.